Terms and Conditions
At Refle hawaii, a Hawaii State Licensed Therapist will perform the treatment for instore massages
Please understand, Refle hawaii treatments are intended to provide relaxation and refreshment to customers, and are not meant for medical treatments.
Prohibitions: If any of the following apply, the massage will be paused or ended. All charges will be applied to the cancellation fee, and no refunds will be given. Also, please note that we may call the police if we determine that it is necessary.
・Sexually suggestive or actions or comments
・Statements or actions that make the therapist feel unsafe or uncomfortable
・Criminal acts such as voyeur and wiretapping
Please note that the treatment time may be shortened if the customer is late for appointment
Unfortunately, we do not offer massages for pregnant women.
At Refle hawaii, we may have to refuse massage services for any of the following cases - those who are pregnant, have heart disease/diabetes, have infectious disease/skin diseases, or have other serious illnesses and are currently undergoing medical treatment by a doctor. Please be forewarned.
Please contact us 24 hours before the date and time of your reservation. Please note that a full cancellation fee will be charged for cancellations within a 24-hour period prior to your massage due to personal reasons.
Please note that we will not be liable for any refund or loss of valuables after payment.